Volume
- Approximately 30 billion email messages are sent worldwide every day.1
- Spam has grown from 8 percent of all email in 20012 to 58 percent in December, 2003.2
- The average Internet user received 2,263 spam messages in 2002 (6.2 per day), up from 1,350 the year before.4
- Jupiter Research estimates that 4.9 trillion spam messages were sent worldwide in 2003.5
E-mail users
- Approximately 93 percent of adult American Internet users (117 million people) use some form of e-mail.6
- Thirty-three percent of e-mail users have clicked on a link in unsolicited e-mail to get more information.7
- Seven percent of e-mail users have ordered a product or service through unsolicited e-mail.8
Pornographic spam
- Adult content comprised 18 percent of spam mail in December 2003.9
- A Federal Trade Commission (FTC) study found that 17 percent of pornographic spam included pornographic imagery that loaded automatically when opened. Forty-one percent of these messages also included false “from” or “subject” lines with the purpose of leading more people to open the message and be unintentionally exposed to the images.10
- More than 80 percent of children who use e-mail receive inappropriate spam every day. Of all children who use e-mail, 47 percent receive spam that links to x-rated Web sites on a daily basis. Twenty-one percent of children who receive spam mail open and read it.11
Vile & Deceptive
- The FTC found the following when it created 150 e-mail addresses and posted them around the web:
- Thirty percent of postings on children’s newsgroups received spam for pornography and adult products and 10 percent for hallucinogenic drugs.
- Forty-one percent of postings on seniors newsgroups received porn spam.
- One e-mail address posted on the FTC web site—which was nearly invisible because of white letters on a white background—received 1,700 pieces of spam in six weeks.
- E-mail was always spammed when posted in chat rooms and was spammed 86 percent of the time when posted on newsgroups.12
- Thirty percent of postings on children’s newsgroups received spam for pornography and adult products and 10 percent for hallucinogenic drugs.
- Another FTC study of 1,000 pieces of spam, drawn randomly from a pool over more than 11 million, found that:
- 18 percent of all spam mail was for adult product or services;13
- 33 percent of spam mail contained false information in the “from” line;14
- 22 percent of spam mail contained false information in the “subject” line;15
- 44 percent of spam mail contained false information in either the “from” or “subject” line;16
- 40 percent of spam mail contained false information in the text of the message;17
- 66 percent of spam mail contained false information somewhere in the message.18
Cost to business
- AOL blocks 2.4 billion messages per day, which accounts for 80 percent of all incoming e-mail.19
- Businesses spent approximately $200 million on anti-spam protection in 2003.20
- Lost productivity in U.S. organizations due to spam accounted for up to $10 billion in 2003.21
Public Opinion
- Ninety-three percent of online Americans find spam mail somewhat or very annoying, up from 49 percent just three years ago.22
- Most people consider pornographic spam to be most annoying. In one poll, 86 percent of people said they were bothered by porn spam, the highest of all categories.23
- Fifty-two percent of e-mail users say that spam has made them less trusting of e-mail in general.24
- Twenty-five percent of e-mail users say that too much spam has led to a reduction in how much they use e-mail.25
Spam solutions
- Thirty-six states have enacted “anti-spam” legislation, most of which focuses on banning deceptive contact information.26
- In December 2003, President Bush signed the United States’ first federal anti-spam legislation. The law prohibits using false contact information, requires a workable opt-out provision, and directs the FTC to investigate the efficacy of establishing a national “do-not-e-mail” list, among other provisions.
- Americans forward approximately 130,000 spam messages to the FTC’s Unsolicited Commercial Database everyday.27