According to the GAO, 83 percent of the complaints that came into the FCC went unanswered with no resolution proposed. Not so, says the FCC. Its records show 97 percent of complaints were answered. How is such a large discrepancy possible? Daniel Weiss with Focus on the Family Action.

“Apparently in the course of this audit, the FCC repeatedly told the GAO, here’s the data you’re looking for, and pointed them to it, and the GAO apparently just ignored it.”

Dan Isett with the Parents Television Counsel suspects the evidence was ignored because of politics. House Democrats initiated the investigation of the FCC.

“It is clear that the industries regulated by the FCC don’t like a lot of things that Chairman Martin has done.  Particularly his commitment to cable choice that people should be able to pick, choose and pay for what cable programming they want, and I think a lot of this is retribution from the cable industry.”

Not only is the FCC following through on nearly every complaint, Weiss says FCC Chairman Kevin Martin, who assumed office in 2005, has streamlined the process, making sure your concerns are being heard. 

“He’s instituted rules to resolve those complaints in a more timely manner. And he’s really been an advocate for families and consumers since he took office.”

Weiss thanks Martin for completing the work that went undone under previous leadership.